Pricacy

PIPEDA---The Personal Information Protection and Electronic Documents Act (PIPEDA or the PIPED Act) is a Canadian law relating to data privacy. It governs how private sector organizations collect, use and disclose personal information in the course of commercial business. In addition, the Act contains various provisions to facilitate the use of electronic documents.

About your personal information. We use the information you provide when shopping on our site to process your orders, to keep you updated on your orders and to personalize your shopping experience. In order to most efficiently serve you, credit card transactions and order fulfillment. They receive the information needed to verify and authorize your credit card and to process your order. They are under contractual obligation to keep your personal information private and are not permitted to use or share your information for their own purposes including marketing.

About your email address.

You will receive a confirm email after you had placed the order, It's all about your order information. When your item has been sent out, you will receive an email too.

Please note: We never send you any spam email, and it's under contractual obligation to keep your personal information private and is not permitted to use or share your email address for their own purposes including marketing.

Like many other Web sites, we make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable. 
Use cookies to store information about visitors’ preferences, to record user-specific information such as which pages the user accesses or visits, and to customize Web page content based on browser type and other information that the visitor sends via their browser. If you wish to disable cookies, you may do so through your individual browser settings. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. 
We employ the use of third-party ad servers or ad networks. Third-parties use cookies and may have access to personal information needed to perform functions (such as saving your preferences in order to advertise specifically on your IP address)and so that they may collect demographic data. Tennis Express' privacy policy does not apply to such outside advertisers or web sites. Consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about disabling services.

Site Security

Unauthorised attempts to upload information or change information on the website are strictly prohibited and may be punishable by law.

Tell-A-Friend. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Our Contact Information

If you have any other question from our website, please do not hesitate to contact us, we will reply you in 24 hours, Welcome order items from our store.
Email:
Our office hours is 9:00 am - 6:00 pm BST