Shipping Information

Where our warehouse located?

• China Hongkong warehouse
• China Shanghai warehouse
• China Shenzhen warehouse

When i can receive my items?

• For ac adapters orders -----in 2~4 working days
• For battery orders ------about 3~5 working days.
• Note: Delivery times will be extended on islands or remote areas.

Can we go to your warehouse to pick up my batteries or ac adapters?

• Sorry, we don't accpet local pick up orders now.

What's the shipping cost?

• In Southeat Asia-----Free Shipping.
• Out Of Southeat Asia------SGD 5.00 Per Order.

What's the shipping way?

• Southeast Asia e-commerce special line, Shipped by air or rail to the local area, then delivered by local courier.

Can i get a tracking number for my package?

• Yes, You can get the tracking number by yourself
• For network or server reason, we can't make sure every customer will receive this email, so if you didn't receive this email, please click the "get tracking number" button. If you still get none reply in 24 hours, that may be your email server refuse all emails from us, just try contact us with another email address.

Can i Know the Tracking url?

• Yes, the tracking informaition email will tell you the shipping time, tracking number, tracking url and so.

Package Tracking

It is very easy for you to check the status of order : An email with the delivery time, the Tracking Number, the Tracking Url and 2 pictures of your package will be sent to your email address after your item was shipped out.

if you didn't receive the tracking number, please enter your order id and Email here

Order ID:
Email :
Verification:

Express Shipping Partner:

Our Contact Information

If you have any other question from our website, please do not hesitate to contact us, we will reply you in 24 hours, Welcome order items from our store. Email: Our office hours is 9:00 am - 6:00 pm BST